- Describe the benefits of inclusion and diversity in the Workplace
- Understand the Cultural Iceberg
- Understand cultural dimensions
- The importance of non verbal communication including emails
- Use a variety of communication techniques
- Use tips for improving verbal communication between cultures
A classroom based course with practical exercises as individuals and in groups.
Pre Course Requirements
Who Should Attend?
If you have ever found communication difficult in the workplace, this course will help you to identify whether there are cultural differences involved.