Assertiveness
This workshop will give you the critical skills you need to build your self esteem, improve your confidence and communicate effectively and assertively. It will give you techniques on how to deal with others assertively.
Objectives
- Recognise what assertiveness is
- Apply assertive behaviours in a broad range of situations
- Recognise barriers to assertiveness and deal with them
- Explain the risks and benefits in being assertive
- Recognise the difference between being and appearing assertive
- Demonstrate techniques to improve and control assertiveness
- Say no effectively
- Recognise and choose an appropriate assertive behaviour
Method
A mixture of classroom based theory and practical exercises.
Pre Course Requirements
None
Who Should Attend?
Anyone who wishes to develop their assertiveness skills.